I just remarked to my supervisor that I feel like a ring master in the retarded circus. He smirked at that one I tell you. The callers today are dreadful if you called in once today how could not possibly not know what version of windows you have? The previous tech had told you know what version you had. Is your mind a Teflon pan and nothing sticks? I fucking think so. I swear to god some body spayed Pam on your brains so no thought will to it. Why does it have to be like this? If you say “I done broke my computer” right away I place you as mental midget IQ and dismiss a lot of what you say as bullshit. Get with the program people and smarten the fuck up.