de·lete [ di lt ]
transitive verb (past de·let·ed, past participle de·let·ed, present participle de·let·ing, 3rd person present singular de·letes)

remove or erase: to remove or score out something that is printed or written, or erase something from a computer file or disk


noun (plural de·letes)

key for removal of data: a key on a computer keyboard that is depressed in order to erase or destroy files of previously keyed material Click on the icon for that file and then hit delete.

When i say delete i do not mean maybe i mean fucking do it not argue with me asking if i am sure. I was not sure i would not tell you to do it pea brain. "right click" does not mean double left click you big FUCK HEAD! arrrgh! today is my monday i have little or no patience today the same goes for at the end of my week which is saturday.




pa·tience [ páysh’ns ]
noun

1. capacity for waiting: the ability to endure waiting or delay without becoming annoyed or upset, or to persevere calmly when faced with difficulties This job needs time and patience.


2. ability to tolerate trying circumstances: the ability to tolerate being hurt, provoked, or annoyed without complaint or loss of temper


3. U.K. card games See solitaire n.1


[12th century. Via French from Latin patientia , from patient- (see patient).]

com·pre·hen·sion [ kòpr hénsh’n ]
noun

1. understanding: the grasping of the meaning of something


2. intellectual ability: the ability to grasp the meaning of something It’s beyond my comprehension.


3. education set of questions on text: an exercise consisting of a set of questions on a short text, designed to test students’ understanding of it

Most of our customers have a problem understanding what we are talking about. When we ask what is happening when they try to connect. "I DON'T KNOW" They cannot comprehend what we are talking about mostly it is because it is a lack of common knowledge when it comes to computers. Most people have no clue when it comes to using one. If you want a computer you should atleast consider talking a class or two on basic computer skills. That would be helpful in the long run. You know the people who i am talking about. The kind who do not know how to turn it off in the first place.

When Nuns are admitted to Heaven they go through a special gate and are expected to make one last confession before they become angels.

Several nuns are lined up at this gate waiting to be absolved of their last sins before they are made holy.

"And so," says St. Peter, "have you ever had any contact with a penis?"

"Well," says the first Nun in line, "I did once just touch the tip of one with the tip of my finger."

"OK" says St. Peter, "Dip your finger in the holy water and pass on into heaven."

The next Nun admits that "Well, yes, I did once get carried away and I, you know, sort of massaged one a bit."

"OK" says St. Peter, "Rinse your hand in the holy water and pass on into heaven."

Suddenly there is some jostling in the line and one of the nuns is trying to cut in front.

"Well now, what's going on here?" says St. Peter.

"Well, your excellency," says the Nun who is trying to improve her position in line, "If I'm going to have to gargle that stuff, I want to do it before Sister Mary Thomas sticks her ass in it."

HMMMM................ I see there is still some tinkering in order. I just noticed today that the place here i have the links are hard to see. i guess i will have to chance the color on them later on.

not much too add right now. did not spend much time on the computer today. add a guest book at the end of my page. that is all for now be back tomorrow when i get back to work.

Some people are like Slinkies . . . not really good for anything,
but you still can't help but smile when you see one tumble down the
stairs..

I read recipes the same way I read science fiction. I get to the
end and I think, "Well, that's not going to happen."

Health nuts are going to feel stupid someday, lying in hospitals
dying of nothing.

According to a recent survey, men say the first thing they notice
about a woman is their eyes, and women say the first thing they
notice about men is they're a bunch of liars.

in the 60's people took acid to make the world weird. Now the
world is weird and people take Prozac to make it normal.

Politics is supposed to be the second oldest profession. I have
come to realize that it bears a very close resemblance to the first.


How is it one careless match can start a forest fire, but it
takes a whole box to start a campfire?



You read about all these terrorists--most of them came here
legally, but they hung around on these expired visas, some for as
long as 10-15 years. Now, compare that to Blockbuster: you're two
days late with a video and those people are all over you. Let's put
Blockbuster in charge of immigration.

Well my last day off. Tomorrow i will be a slave to the grind again. I am surfing the internet right now and it got me to thinking. The whole surfing bit sure did suck when i had dial-up. Now i have a cable modem and it is alot better. I remeber when a page was loading it took forever for it to finish and if you were downloading something.......well good luck with that. The people who call me up have dial-up, I sometimes ask them why don't they get dsl? COST TOO MUCH MONEY! Is the answer. Well you are paying for 2 phone lines right? Cut 1 phone line and pay an extra 10-15 dollars more and get dsl after you cancel your dial-up account makes sense does it not? They won't do it though. OH well.

HERE IS MY JOKE FOR TODAY.............


There's a traveling salesman driving one night in a horrible storm. His car breaks
down and he's out in the country. He walks to a house that didn't have any lights
on so he peaked in the window.

All of a sudden the woman wakes up and grabs her tit in one hand and the alarm
clock in the other and starts shaking them . A few seconds later her husband wakes
up and starts jacking off and pouring water on his head.

The salesman thought these people were crazy so he decided to find another house
to ask for help. When he arrived at the neighbors house, the salesman said "I'm sorry
to bother you, but I'm a traveling salesman, it's pouring down rain and my car broke
down. I stopped at your neighbors house but those people are crazy!"

" What do you mean?" the neighbor asked.

The salesman explained that he had peaked in the window and saw the woman wake
up, grab her tit in one hand and the alarm clock in the other and started shaking them,
and then her husband woke up and started jacking off and pouring water on his head.
"Those people are crazy!".

"No", the neighbor said, "they are both deaf and dumb."

"What do you mean?" the salesman asked.

The neighbor said, "She was telling her husband "get up it's time to milk the cows".
Her husband replied, "Fuck you, it's raining!"

it is 12:47 at night i am listening to a guy called bill engvall a comedian along the lines of jeff fox worthy. i laughed that hard i woke my wife up, i have head pnones on and i am laughing that hard i woke her up. not good. he is one funny mother fucker. if you ever get the chance listen to him he is good

i was up late last night it was a good idea at the time but this morning i figured it was not so hot of a idea. budweiser made me feel like i was invincible but alas i am not. i was up until 3.30 or so feeling no pain mind you. i was both downloading music, listening to music,on msn messenger talk to my neice and watching the ultimate fighting championship on tsn or something like it. well this morning i was in rough shape when my friend turned up at my place but that is life i guess. needless to say i will be in bed earlier tonight like a good little boy. sipping on some bud right now and that is the plan as of now. as we all know plans are subject to change right? yes indeed. we will see what happens when plans go awry tomorrow. time to go and stew in the nectar of the gods good ole' bud. see you later.

Well not much to say today I went for brunch with my wife and son and with my best friend and his son. Who came up with the idea for the name brunch? When I hear the word it does not remind me of food. It conjures up the idea of bones snapping at low decibles. Anyway it was nice to get out of the house for awhile. I wish the malls were open on Sundays here. Soon they are supposed to be as my wife has informed me, but no yet *sigh*

Now I am from THE ROCK which equals NEWFOUNDLAND and while everyone considers us the dumbest people in CANADA at least the stores are open on Sundays so when you think about it who is the backwards people huh? I live in Nova Scotia right now and the stores are closed on Sundays hmmmmm. Now another thing I don't understand about the rest of Canada, in Nfld you can stroll down to the local corner store and pick up a case of beer. Every store has a walk in cooler or at the very least a deep freeze with beer in it. The liquor store is just for that liquor. Mind you they have beer too but that is besides the point. You can even buy beer on Sundays in Nfld. Which may explain a couple of things about newfies as we call ourselves. This could explain why we are always in a good mood, called the most friendly people in Canada, and have a good sense of humor. Why in the rest of Canada do you need to go to the beer store to get beer? The US even has beer in local stores so why is Canada trying to be different? Who the fuck knows? But it is something I ponder over sometimes.

Further down on the page are some links I put on there. If you notice the page color changing every so often it is because I am changing it around to see which color suits it and what color I want.

Hats off to my boss Steve who's page is listed as a link on my page, actually it is the first link on my list. I read his page way back in October. Now i was looking around and clicked on a link and viola! a place to make your own page and so I did. it is very boring between calls at work, there is only so much internet you can surf at work so that is why i made a page. It gives me something to do and vents the frustration from my job.

Here is a tip for some people also......... every 2 months or so you should do this....go to your contorl panel and double click on the internet options icon....... when the internet properties box shows up click on delete cookies....then delete files......then clear history........this clears out the internet cache so you will not have problems viewing web pages and getting on-line in the first place.


Here is a joke for today.................


One day a guy goes to his doctor and says, "Doc I have these real bad headaches. What should I do?"
The doctor replies, "Well, to get rid of my headaches I just have sex with my wife." They both laugh.

A week later the patient returns. The doctor asks, "How are you feeling?"

The patient smiles and replies" You were right! I feel so much better. And, by the way, Doc, you have a lovely home."

MY ALL TIME FAVORITE COMIC CHARACTER

THIS IS HOW ALL TECH SUPPORT PEOPLE FEEL AFTER A WEEK OF WORKING! HA HA HA ! (just kidding....well sort of.)

Well I am home for the next two days! No calls to take! No stupid questions to answer WOOOHOOO! When I am home I hate hearing the phone ring, I even dread having to answer it. Talking on the phone now is distasteful to me because I do it all day long which is understandable I guess given the situation. So here I sit sipping on my magic elixir of mellowness BUDWEISER does the body good indeed, until the next day anyway. Ha Ha Ha

lis·ten [ líss’n ]
intransitive verb (past lis·tened, past participle lis·tened, present participle lis·ten·ing, 3rd person present singular lis·tens)

1. make conscious effort to hear: to concentrate on hearing somebody or something We listened for the sound of the geese overhead.


2. pay attention: to pay attention to something and and take it into account She wouldn’t listen to my advice.





That seems to be the key word for today, none of the people who call in today will LISTEN !. How in the world are we going to help you if you do not do exactly as we tell you to do? Not going to happen and you are going to get yourself in a bigger mess. If you want to make up steps as you go along then you are wasting my time as well as yours.




Man who stand on toilet high on pot.

It is good for girl to meet boy in park, but better for boy to park meat in girl!

Man who jizz in cash register come into money.

Man who drop watch in toilet have shitty time.

Man who fart in church must sit in own pew.

Man who finger girl having period get caught red handed.

Man trapped in pantry have ass in jam.

Baseball wrong--man with four balls cannot walk.

Man who eat many prunes get good run for money.

Man who go to bed with itchy butt wake up with smelly finger.

Learn to masturbate--come in handy.

Woman who pounce on dead rooster go down on limp cock.

Man who buy drowned cat must pay for wet pussy.

Virgin like balloon--one prick, all gone.

Man who wants pretty nurse, must be patient.

He who lives in glass house, dress in basement.

Passionate kiss, like spider web, lead to undoing of fly.

Better to be pissed off than pissed on.

He who walk through airport door sideways going to Bangkok.

Boy who go to sleep with stiff problem wake up with solution in hand.

Man with hole in pocket feel cocky all day long.

Couple on 7-day honeymoon make hole weak.

Girl who sit on jockey's lap get hot tip.

Girl who sits on Judge's lap gets honorable discharge.

Lady who go camping must beware of evil intent.

Squirrel who runs up woman's leg not find nuts.

He who run behind bus get exhausted.

Man who leap off cliff jump to conclusion.

Man with tight trousers is pressing his luck.

He who fishes in others' holes often catches crabs.

Man who puts dick in peanut butter jar is fucking nuts.

Just spent over 20 minutes helping a lady who was sick of our service. I had her ready to go online to download some software. she asked if she got her cell phone could she get me to call her so I could walk her through it. I said no, she would have to call back because the policy at this center says I cannot make any outbound calls (Level 2 agents can but level 1 cannot). Well she just fucking snapped and tried to tear a strip out of me. How is that for gratitude? The same thing happened with that psycho from yesterday. Hope the both of them never get connected again.


psy·cho [ sk ]
noun (plural psy·chos)
an offensive term for somebody who has a psychiatric or personality disorder
an offensive term meaning behaving in an uncontrolled and unpredictable way







I HAVE COMMON SENSE BUT I CHOOSE TO IGNORE IT! (SHOULD BE SOME OF OUR CUSTOMER'S MOTTO)

just got off a call, this lady had windows NT wow did not know that anybody still used it. NT stands for NICE TRY! ha ha

A woman awakes during the night, and her husband isn’t in bed with her. She goes downstairs to look for him. She finds him sitting at the kitchen table with a cup of coffee in front of him. He appears to be in deep thought, just staring at the wall. She watches as he wipes a tear from his eye and takes a sip of his coffee. "What's the matter, dear?" she asks. "Why are you down here at this time of night?"

The husband looks up from his coffee, "Do you remember 20 years ago when we were dating, and you were only 16?" he asks solemnly.

"Yes, I do," she replies.

"Do you remember when your father caught us in the back seat of my car making love?"

"Yes, I remember," says the wife, lowering herself into a chair beside him.

The husband continues, "Do you remember when he shoved the shotgun in my face and said, 'Either you marry my daughter, or I'll send you to jail for 20 years?’"

"I remember that, too," she replies softly.

He wipes another tear from his cheek and says, "I would have gotten out today."




I MUST FIND A SUITABLE HOST BODY !

Well today is Saturday my last day for the week, I hope it is not bust today. Too much to hope for I guess. Anyway I am going to add a joke to my posting to day for a little change of pace. Also, I was thinking last night, if you do not know which version of windows you have do this...... click on start, choose run...when the run menu opens ....delete anything that is already there and type winver......click okay and a little box will pop up and tell you which version of windows you have. Tada! Magic! If your computer locks up and ctrl + alt + delete does not work, push and hold the power button on the front of your computer for 10 seconds. At that time the computer will shut off automatically. Easy step but most people do not know it. Turning off your monitor will not help, and, don't laugh because customers turn off the monitor instead of the computer all the time.

Well I figured out how to put pictures on the site which is a bonus. Still did not figure out the how to put on a comments section yet, but I am still trying. Soon I will figure it out, I hope. Work in progress. I do not have anything to bitch about in regards to work because I just started my shift. I have taken 2 calls so far , uneventful. stay tuned I will probably get a nasty one later. Also, my wife figured I hate my job when she read my page yesterday. I found that amusing to say the least. I do not hate my job....well.....somedays I do, but don't we all? I do like helping people. Especially those who want help and are....

1. Trying to learn

2. Willing to listen to instructions

3.Stop asking a million questions before i finish a sentence

4.Not argue

I like talking to senior citizens because they usually have taken some classes on how to USE a computer which is a good idea. They listen patiently and follow instruction to a T, which is a breath of fresh air in this job. Kids and young people who are exposed to computers every day are about five steps ahead of you and think they know it all (dream on). They know a lot, but not all. If they did, they would not need to call us, would they?

Most people it seems, are scared of their computers. Why is that I wonder? You can cause you computer to stop working, but it takes a lot to break it. I guess I if find it strange because I grew up around them. I am 30 years old, so I started with a blistering fast.....VIC-20 OOOHHHHH! really old machine. Anybody remember the old data cassette attachments? If you tried to load a game for example you had to type in the command and......wait.........and wait........ for a long fucking time for sure. You had time to go get a snack or watch a movie before the game was loaded. Cutting edge technology at the time. Makes you laugh when you think about it.



So here is my joke for today..........




There was a cucumber, a pickle, and a penis sitting around talking about how their lives sucked.

The cucumber "Man, my life sucks. When I get big, fat, and juicy, they cut me up and stick me on a salad."

The pickle looks at him and says, "You think you have it bad? When I get big, fat, and juicy, they stick me in vinegar, put spices on me, and stick me in a jar."

The penis looks at him and says, "You think you have it rough? When I get big, fat, and juicy, they stick a rubber tarp on my head, stick me in a dark room, and bang my head against the wall until I throw up and pass out!."

my friend who sits in the cube next to me gets very annoyed with customer so i though i would put his pic up on my page cuz this is what happens when skinny little techs go bad..............




makes you think? does it. just wrong isn't it? i think so i laugh my ass off when i see the picture. HE IS a HULK-A-MANIA PERSONFIED!

VTO WOOOHOOOOO!

if anyone reads this and until i get the comments section up you can contact me at shrapnelz@deadman.com (that is if anyone actually reads this i doubt it)

this guy is an example of the poeple i talk to all the time. should i type in the passwor di was given the other day? not shit sherlock! make up your password why don't you see if you can get on-line with that. good luck with that. is it dialing? answer== i think so. what are you an idiot? it either is or isn;t ARGHHHH!

first of all i will get around to hooking up a comments sectioon soon when i figure out how to work it. tried a couple of times and messed up my page a tad. html is not my strong point when it comes to understand the language but i will keep plugging away at it and i am sure i will get it.

next ladies and gentlemen if you call tech suppoert i would like to make a point of telling you not to BABBLE! we hate when we tell you something you have to BABBLE like a chipmunk on speed for 5 minutes about what i just said. I KNOW what i said because i was here when i said it. is there an echo in HERE....HERE......HERE........

now if anyone reads this and thinks where i work or my job is bad, well sometimes it is. i do like my job to a point. i have made some great friends at work. united front to the stupidity of customers....ha ha... nah they are just great friends really and i have a excellent supervisor. he leaves us alone and let's us do our work without hassling us. also he is quite the comic relief so as a boss goes it does not get any better than that.

before i went to lunch a woman called me. she could not get connected but that is besides the point. all she done is complain and i mean bitch bitch bitch. now she has a contract with the company for internet access. anytime you click i accecpt you should really read what you are accepting. after much cursing and swearing at me i fixed her problem so she could go back on line. did i get a thanks no! she went off on me and told me if we cannot give her service she was going to call the federal trade comission to get them to break the contract for her. have another cup of crazy will ya cuz we are all full here. you have a CONTRACT get over it. don't sign up for something you can't read.


on a personal rant here non work related i would really like the meet the unit who thought up the idea for pop up windows and advertising ads that nail us whenever we surf the net. i would like to have a long converastion with this person. much screaming and cursing and possibly some violence would occur, sigh one could only dream

i want to go home

well today is friday. how nice i cannot wait for tomorrow because it is friday for me. i have sundays and mondays off. sundays are the worst days for me to work because it usually is very busy here. then the fact that cell phones are free on the weekends and every body that calls in are on a cell phone ewwwwww. at leat it is not raining today which is a good thing because it has been really shitty lately. the rain has been spilling down on us the last 3 days or so. i expected to see noah floating by in his ark.




(it has been that bad). not a bad day at work today most people seem to actually want help to day for a change. nowhining today which is good. today they want to listen a bonus indeed. then again the nasty people are going to call in later i bet. these people are not the fun ones, they are the people who THINK they know everything but do not sweet fuck all.

BETTER TO KEEP YOUR MOTH SHUT AND LET PEOPLE THINK YOU ARE A FOOL, THAN OPENING YOUR MOUTH AND PROVING IT!

what is wrong with americans? are they all that stupid? if the people i talk to are any indication it is depressing. i think it is just the dial-up customers that are thge not too bright category i think. i hope so cuz if not the world is going to be in the hurt locker if these customers start running things. horrible thought. (shudder) these peopel i am talking about are not justordinary every day joes either. professionals are included. doctors are no better, believe me i know.

one phone line or 2? one they answer. what happens when you try to connect? i sec while i give it a try. thought you only had one phone line? yeah i do one line for the computer and i am talking on the other phone. fuck you.god damn stupid fucking redneck!

i have a real big problem with people who cannot minimize a page then cannot bring it back up? is this a conspiracy to drive us insane i think so? what is so hard about minimizing and maximizing a screen? rocket science. sigh will this madness ever end? will customers ever figure out how to use their computers? the saga will continue i am quite sure........

by the way if my pages looks messed up (if anyone actually reads my page) i will try to fix it up when i get home.

if you call up and your ...son, nephew, daughter or who ever. if they play alot of video games or know how to download songs, or surf the internet does not equal the ability to be abnle to tell me i do not know how to fix the computer. if they know so much why are they not doing my job? so when you call tech support and we are talking that means you are not. no saying my son said this is not working because...... if he knows what is wrong and he is such an expert tell him to fix his own mistake. or my personal favorite , my son "fixed my computer" fixed it all right fucked it up is what he done. here is your stupid sign cll the dreaded OEM and hope they will actually fix the problem the first time. (insert evil laugh here)

ever feel like you are in a dream world? i feel that way when i am on the phone with customers. i wish i could shake my head and wake up from this living hell. how people can know so little. if you were going to buy a car i would imagine you would at the very least know how to drive first. why is it not the same with computers? because of tv for one all those dell commercials and what not. people are brain washed into buying something they do not have a clue about.

example in fact........ a really smart unit has called in that his cup holder on his computer would not work anymore?cup holder ? yeah the one on the box (which really meant tower) head scratching going on at this point, WTF is he talking about? then it dawns on me the cd rom tray oh yeah baby he was using this for a coffee cup holder. grand prize winner as the stupid motherfucker for the month! see this is what we have to deal with every day. you should be ashamed of yourself if you are one of these type of people who call in.

if you call up tech support and you hear the question who is your oem? (orignal equipment manufacturer) be afraid. be very very afraid. you see DELL, COMPAQ, E-machines who ever are gonna charge you more likely than not $29 or so to help you. now do you think removing your modem and or drivers because you could not get connected for a grand total of 5 minutes was so a good idea? no? i think not think so. do not whine and complain to me when i tell you to call them. AND! do not think of even asking me to help you with those kind of things. outside my support boundries could not even if i wanted to and believe me i don't. think i am gonna give you some free advice? gonna get fired for your stupid mistake? think again.

nothing worse than a person who calls up who thinks she knows it all. everything i tell her to do she does the opposite. these are the most dangerous people who call in. the i think i know more than you type. if you know more than me why are you talking to me? people with MCSE call us all the time. they get on the high horse but cannot do simple things like build a manual connection. i am convinced that MCSE stands for "MUST CALL SOMEONE ELSE" i stand by this fact.

today i do not want to be here at all. my first call is a gentleman who cannot get connected. i asked him why he cannot get connected he says he does not know. if you do not know why you cannot get connected why call? it makes me scratch my head and wonder. what is up with these people? if i bought a computer and paid money for a machine i would at the very least make an attempt to learn how to use it. but that is not the case some of these people see computers as a hunched little demon that sits on the desk glaring at them waiting for them to push something wrong so it can crash. the customers are afraid to do anything because they don't know any better. the americans that call me are the most impatient people i ever talked to in my life. they do not want it fixed now but right fucking now. also they do not want to have to do anything they want me to fix it so they don't have to think or do anything what so ever.

now i wish we did have remote access but we don't more is the pity. i wish i could say leave the mouse and keyboard alone shut up and let me fix your stupid fucking mistake. it would be easier and simpler. then i would not have to hear *SIGH* every time i tell somebody to click on something or my personal favorite " THAT IS NOT GOING TO WORK!" if you don't believe me then why call and ask for help?

on a funny note i had a rather unbalanced unit call me up. this guy had issues. now mr.x asked why his operating system was different every time he turned on the computer? WTF! he also says the people on the internet are always watching him and then they change is operating system. hmmm the people in a white van should be on the way to get you as we speak. he made me laugh what can i say? i thought my life was bad but hey could be worse i could be like him i guess.

now i just finished helping a lady who could not get on-line. she was fustrated which i would be too, the main reason she was upset is her husband is overseas in the war. so this kind of situation i don't mind helping the person. plus she knew what she was doing. wish all the calls were easy as this. fat chance of that happening (SIGH!)

today is a day that i hate my job. i am sick of people calling in and being so fucking stupid they cannot even listen to instructions. if you are going to call shut the f@&k up and open the ears and listen. click on start easy right? wrong rocket science for people. argggh!

WHAT THE F**K?

I had a woman call me up just a little while ago. now when i asked her if she was having trouble getting connected she said yes. well what happens when you try to get connected? it says cannot find operating system. why call us to see if we can get them on the internet. customers have to realize that internet service providers are just that. we get uou connected, we fix your email and when you are having trouble viewing web pages. I am tech support not god, and if i had a magic wand i coujld wave and fix your computer i still would not do it. why should i? half the people that call us have no earthly business owning a computer in the first place.

what is worng with people?


why do people call us and want us too fix their email, get them online or fix the fact they cannot view web pages when...........

they call from a car on a cell phone while driving home

call from at work no where near their computer

cannot work at the computer and must yell the wrong information to a person upstairs

think they cannot turn on the computer because they only have one phone line

cannot turn on the computer in the first place

when you ask to click on the start button they ask what is that?

the computer freezes so you ask them to push and hold the power button for 10 seconds to turn it off, they end up turning off the monitor instead

cannot hold down thee buttons on the keyboard, ex ctrl, alt and delete keys( this mistifies people like it is rocket science)

cannot follow instructions like right click on my computer and they end up left clicking on it instead

do not know the version of windows they have you would think they can read the splash screen that says loading windows......xp,98,me,2000,95 etc.

think that call waiting equals another phone line and try to dial out when you are giving instructions

do not know their own phone number or the area code

won't shut the fuck up and let me speak, sighing into the phone does not even make me want to help you period, cutting me off when i try to say something to help you

tell me every tech is telling me to do something different.... well.....well.... you want us to tell you to you tyo keep doing the same thing that does not work you stupid fucking dick head! think about it for a second. shake your head hear anything? no? shit sticks.

this is a conversation i had with a customer:

me: are you having trouble with email browsing or getting connected?

customer: i don't know

me: can you you get connected?

customer: i don't know

me: can you get email?

customer: i don't know

these are the type of people we have to deal with, i won't bother you with the rest of the conversation but it goes down hill from there, sometimes i wonder if our customers can walk and chew bubble gum at the same time. It make me think they cannot walk and breathe sometimes also.

of course they are all dial-up customers.you would think dsl customers are even more well educated but oh know my friend told me horror stories.if you need a license to draive a car you should have one to buy a computer or at the very least a test. but oh know you do not have to, maybe some poeple should give instructional classses before you can buy a computer.

stop buying computers from a relative that rips you of because you buy a piece of shit computer for $100 with windows 95 on it. however this one guy called me because he found a windows 95 machine in a dumpster that someone threw away. so this thrifty individual took it home and tried to get on-line with it. it did not have internet exploer or netscape on it so i told him he needed a cd with a copy on it. there is no cd rom in the computer he told me so can i get it on floppy disks? get rady buddy and pry open the walet and buy a decent machine and stop dumpster diving.