ever feel like you are in a dream world? i feel that way when i am on the phone with customers. i wish i could shake my head and wake up from this living hell. how people can know so little. if you were going to buy a car i would imagine you would at the very least know how to drive first. why is it not the same with computers? because of tv for one all those dell commercials and what not. people are brain washed into buying something they do not have a clue about.

example in fact........ a really smart unit has called in that his cup holder on his computer would not work anymore?cup holder ? yeah the one on the box (which really meant tower) head scratching going on at this point, WTF is he talking about? then it dawns on me the cd rom tray oh yeah baby he was using this for a coffee cup holder. grand prize winner as the stupid motherfucker for the month! see this is what we have to deal with every day. you should be ashamed of yourself if you are one of these type of people who call in.