Well another work day has come and gone 2 more days too go until the weekend. Last week or so the callers have been incredibly dense. Hard on the old cranial cavity when they are like that very hard indeed. My friend mentioned that a 1-800 numbers make the callers complacent. Well not that I think about it the more I must agree to a point, if the callers had to pay for the phone call to us they would be a lot more smarter on the uptake and heed our advice and instructions instead of having a Teflon brain where nothing sticks they would actually retain some knowledge *gasp!*. Why is this not going to happen? If they had to pay for a phone call to us the customers would sulk (I am all behind this idea not like I give a shit if they whine, I have the angry customer hotline on the go the last little while anyway) and the second reason is because it might make our job more easier and we can't have that now can we? If they did have to call in time would not be wasted on anal retentive shit like we have to do now all because the customers are too lazy to read the help menu. (I am also convinced the bulk cannot read anyway) Then maybe we would not have to listen to the verbal diarrhea coming out of their mouths while trying to get in a word edge wise. Alas we can on dream and wish in one hand and shit in the other. Anyway must go and relax for awhile take it easy and talk to you later.